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Household Full Cashmere Cervical Traction Instrument Neck Protection Inflatable Cervical Spine Massage Instrument (Grey)
Household Full Cashmere Cervical Traction Instrument Neck Protection Inflatable Cervical Spine Massage Instrument (Grey)
Auf Lager
🔥Buy 2 items and get 25% off 3rd item🔥
Verfügbarkeit für Abholungen konnte nicht geladen werden
2. Large metal valve, reduce inflation time, strong and durable
3. Full fleece fabric with soft texture
Instructions:
1. The patient puts on the neck, adjusts the size of the neck of the traction instrument through the hook and loop, and the B-type opening faces forward.
2. Tighten the bleed nut on the inflatable ball to loosen the air stop.
3. Inflate with an inflatable ball until the patient feels comfortable, push the air stop and tighten the deflation nut.
4. Time, according to the needs of the disease, the general traction is 15-30 minutes, once or twice a day.
5. When done, loosen the air stop and deflation nuts and slowly deflate
Precautions:
1. Relax the neck as much as possible during the treatment and slowly increase the air pressure to enhance the traction effect.
2. Inflation should be done step by step, not too fast. When you experience dizziness and other abnormal reactions during traction treatment, you should slowly deflate until the undesired symptoms disappear, and then readjust the use.
3. Do a 30-minute small traction before vigorous traction. The traction reduction should be performed under the guidance of a doctor.
4. When using, avoid the airbag from touching hard objects. If there is stain on the surface, wash it with a soft brush and stick it with water after inflating. Do not blister, rub or scrub it vigorously.
5. Do not place the product near high temperature and heat
Shipping Info
Shipping Info
🚚 Shipping & Delivery Information
📦 Order Fulfillment & Processing
We fulfil all orders directly from our partner warehouse in Shenzhen, China, working with Royal Mail as our logistics partner for reliable China-to-UK deliveries.
- Order Cutoff Time: 12:00 AM London Time
- Processing Time: 1–3 business days from order placement
- Business Days: Monday to Friday (excluding UK public holidays)
🇬🇧 UK Shipping
✅ FREE SHIPPING on all orders to any UK address
- Delivery Time: 5–10 business days after dispatch
- Service: Royal Mail priority air freight with customs clearance
- Tracking: Full tracking provided via email once dispatched
Note: Delivery times may occasionally vary due to remote locations or UK public holidays.
💷 UK Customs, Duties & Taxes
Orders Under £135:
- ✅ Delivered Duty Paid (DDP) - all import duties and taxes are pre-paid on your behalf
- ✅ The price you pay is final with no additional charges upon delivery
- ✅ Faster customs clearance with no duty-related delays
Orders Over £135:
- ⚠️ Shipped without DDP - additional customs duties, VAT, and handling fees will apply
- ⚠️ You will be contacted by the courier or customs office before delivery to pay these charges
- ⚠️ These charges are the customer's responsibility and not included in our prices
🌍 International Shipping
We ship worldwide with shipping transit time and costs calculated and displayed at checkout.
- Customs & Duties: May apply depending on local regulations (customer responsibility)
- Clearance Times: Vary by country and may cause delivery delays
- Important: Check your country's import regulations before ordering
⚠️ Important Shipping Policies
Refused Customs Fees:
- If shipment returned to us: Refund of order amount minus shipping and return fees
- If package abandoned/destroyed by customs: No refund available
Damaged in Transit:
- Inspect your order immediately upon delivery
- Report visible damage within 48 hours for swift resolution
- Does not affect your 6-month manufacturing fault guarantee
📱 Order Tracking
You'll receive a Royal Mail tracking link via email as soon as your parcel leaves our warehouse, allowing you to monitor delivery progress from origin to your doorstep.
🚀 Shipping Service Details
Our standard shipping service is optimised for the best balance of speed and reliability. We currently do not offer a separate express shipping option, but our standard service provides efficient delivery through Royal Mail's priority network.
Delivery Issues
If you experience delivery problems:
- Contact us immediately at sales@bashfashion.co.uk
- Provide your order number and tracking information
- We'll investigate and resolve within 1 business day
- 30-Day Guarantee: Full refund or reshipment if not delivered within 30 days
📞 Shipping Support
Email: sales@bashfashion.co.uk
Response Time: Within 1 business day
Hours: Monday-Friday, 9:00 AM - 5:00 PM (UK time)
Customer Account: account.bashfashion.co.uk
Return Info
Return Info
Change-of-Mind Returns (30 Days)
Changed your mind? No problem. You have 30 days from the day of delivery to return an item for a full refund. To be eligible, the item must be in new, unused condition with its original tags and packaging. Please note that gift cards are non-refundable.
Faulty or Damaged Items (6-Month Guarantee)
We stand by our quality. If your item has a manufacturing fault, you can return it within six months of delivery at our cost. You have the right to choose a repair, a replacement, or a full refund.
Items Damaged on Arrival
Please inspect your order upon delivery. To ensure a swift resolution for items damaged in transit, you must notify us of any visible damage within 48 hours of receiving your order. This allows us to promptly address the issue with our couriers and does not affect your 6-month guarantee for manufacturing faults.
How to Start a Return
You can start a return in one of two ways:
- Online: Log in to your account at account.bashfashion.co.uk to log your return directly.
- Email: Email us at sales@bashfashion.co.uk with your order number and the reason for the return.
For faulty items, please include photos to help us speed things up. We'll reply with instructions within one business day.
Return Shipping Costs
- For change-of-mind returns, you are responsible for the return shipping cost.
- For faulty, damaged, or incorrect items, we will provide a prepaid shipping label to cover the cost. For locations where we are unable to generate a return label, we will kindly ask for your assistance in returning the item. In such cases, the return shipping cost must be agreed upon with us before sending the package, and a copy of the receipt from the delivery company will be required for reimbursement. We will refund the cost directly to your account or provide store credit for future purchases.
Refund Processing
Once we receive and inspect your return, your refund will be processed to your original payment method within 5 business days.
